Systems and Hardware Enabling Engineer

Join Intel's Networking Solutions Group (NSG) as part of the Customer Experience Support (CES) organization, where you will work with a dedicated team of engineers to develop next-generation Infrastructure Processing Units (IPUs). This role involves collaborating with major cloud service providers to deliver customized IPU solutions that enhance security, performance, and system management.

Responsibilities:

• Provide technical support for Intel Ethernet products, aiding customers in design quality and accelerating time to market.
• Deliver board/platform bring-up, validation, debugging, and issue resolution for IPU hardware across all development phases.
• Evaluate and develop new tools/software to enhance debugging and improve product quality and performance.
• Create application notes, user guides, and technical documents to facilitate customer adoption of Intel products.
• Analyze customer designs and feedback to inform engineering and planning teams for product development.
• Collaborate with engineering, marketing, and program management to integrate customer requirements and ensure product health.

Qualifications:

• Bachelor's degree in Electrical or Computer Engineering or related field with 4+ years of experience, or a Master's degree with 2+ years of experience.
• 2+ years of experience in hardware design, board-level debugging, and testing on Intel or ARM architectures.
• 2+ years of experience with modern computer networking architectures and protocols.
• Experience in a lab environment with tools like oscilloscopes and multimeters.
• Familiarity with schematics and layout files.
• Proficiency in programming and scripting (e.g., Python).

Skills:

• Experience enabling new products directly with customers.
• System-level debugging across hardware, firmware, and software.
• Knowledge of Ethernet products for Enterprise and Data Center.
• Understanding of operating systems, firmware, BIOS, and device drivers.
• Experience with scaled datacenter workloads and network administration.
• Strong communication skills for cross-functional teamwork.